System Administrator Level 2 (010) (PJ)

# of Openings
Systems Administration
Clearance Level
TS/SCI with Polygraph
US-MD-Annapolis Junction


ProSync is seeking a System Administrator to join our team. 


Title of Position: System Administrator Level 2


Description of Position:

  • Perform System Network Administration duties to build, install, configure, and maintain the network components of a stand-alone Government research and development laboratory.

  • This laboratory comprises the network infrastructure, servers (both physical and virtual), and workstations needed to support mission requirements.

  • Operating systems in use include several flavors of Linux, Windows, and OS X.

  • Hardware includes: Dell servers, switches, network attached storage arrays, and tape drives; Symantec backup appliance; Cisco switches; Apple workstations; and custom built workstations.


Clearance Requirement:

  • U.S. Citizenship and TS/SCI with Polygraph required
  • CCAs will not be considered


Education and Experience Required:

  • Five (5) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.

  • Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.

Must have demonstrated experience: 

  • Provides support for implementation, troubleshooting and maintenance of IT systems

  • Manages the daily activities of configuration and operation of IT systems

  • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

  • Provide assistance to users in accessing and using IT systems

  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

  • Provides support for the escalation and communication of status to agency management and internal customers

  • Optimizes system operations and resource utilization, and performs system capacity analysis and planning

  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process

  • Provides in-depth experience in trouble-shooting IT systems

  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

  • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets

Experience Desired:

  • Active certifications in Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) and Cisco Certified Network Associate Security (CCNA Security) or greater
  • Experience in at least one of the following Operating Systems: Linux, Windows, MacOS
  • Experience developing and maintaining infrastructure web support services to EDX/Wiki
  • Experience in at 2 of the following: Dell & HP servers, NetApp storage arrays, blade centers, tape backup systems, Apple workstations
  • Experience in developing and maintaining virtualized network infrastructure.
  • Experience installing and configuring virtual servers and clients

Job-specific Requirements:

  • Five (5) years of experience with Cisco networking components and technology
  • Experience in planning, designing and implementing network architectures or major network architecture upgrades
  • Experience installing, configuring, optimizing and securing network components
  • Experience supporting the overall day-to-day management of a lab network and in-depth troubleshooting of a lab network.
  • Experience in documenting processes and procedures to be used by other network and system administrators, engineers and technical personnel
  • Security + CE certification or higher


ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.


Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.


Email for more specifics regarding the position.


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