Seeking an energetic System Administrator to provide Tier 1 and Tier 2 direct support to UNIX and Windows systems.
Title of Position: System Administrator Level 1
Description of Position:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatched system and hardware problems and remain involved in the resolution process.
Provides in-depth experience in troubleshooting IT systems
Configures and manages UNIX and Windows operating systems and installs/loads OS software
Provides detailed analysis and feedback to management and internal customers for escalated tickets
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Provides support for escalation and communication of status to management and internal customers
Optimizes system operations and resource utilization, and performs system capacity analysis
Provides support for implementation, troubleshooting, and maintenance of IT systems
Manages the daily activities of configuration and operation of IT systems
Provides assistance to users in accessing and using IT systems
Education and Experience Required:
ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.
Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.
Email Staffing@prosync.com for more specifics regarding the position.