• System Engineer Level 3 - Messaging/Exchange (GS)

    # of Openings
    Systems Engineering
    Clearance Level
    TS/SCI with Polygraph
    US-MD-Annapolis Junction
  • Overview

    Seeking an experienced System Engineer to provide professional, efficient customer service through remote troubleshooting and resolution. 


    Title of Position: System Engineer Level 3 - Messaging/Exchange


    Description of Position:

    • Provide engineering and technical expertise to the Messaging Services Team.

    • Provide technical support in evaluating, designing, implemenmting, and supporting an exchange environment, as well as mobile computing environments.

    • Assist in developing methods to minimize customer impact, create/edit project documentation.

    • Ensure all policies and procedures are followed, work within the scope of the project, and adhere to time constraints.

    • Help to meet strategic busines goals, client requirements, and service level agreements (SLAs).


    Clearance Requirement:

    • TS/SCI with Polygraph required
    • CCAs will not be considered

    Education and Experience Required:

    • Bachelor's degree plus twenty (20) years of experience. An additional five (5) years of experience may subsititute for a Bachelor's. 

    • Shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level II.
    • Technical experience should be in two or more of the following areas:
      • Seven or more years of related experience required to include the ability to integrate complex H/W and S/W systems
      • Engineering and Design of Microsoft Exchange 2010 and 2016 architectecture.
    • Understanding of DAGs, CAS, Public Folder management, archiving and Unified Messaging; Understanding of Active Directory Group Policies, DNS, SMTP, Microsoft PowerShell, Blackberry Server and other Mobile devices, Windows Server 2008R2, 2012 and 2016, Office 365 and cloud computing, Symantec Netbackup.
    • Advanced analytical and creative problem solving skills for creation and testing of software systems and maintenance of same.
    • Ability to work with little supervision in high stress / high visibility environments with time sensitive requirements.
    • Excellent written and verbal communication skills to provide systems diagnoses and resolution for current systems and ability to brief to management and customers.
    • Ability to work independently and as part of a team. Ability to take direction and retain information.
    • Ability to write, edit, and run PowerShell scrips and commands.
    • Should possess good analytical and problem solving skills to troubleshoot system problems. Candidate should be comfortable before an audience of peers and/or seniors, and should possess exceptional verbal and written communication skills.


    ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.


    Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.


    Email for more specifics regarding the position.


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