ProSync

  • System Administrator Level 1- Shift Work (13) (SS)

    ID
    2018-2142
    # of Openings
    1
    Category
    Systems Administration
    Clearance Level
    TS/SCI with Polygraph
    Location
    US-MD-Annapolis Junction
    Posted
    7/2/2018
  • Overview

    Seeking an energetic Unix and Windows system administrator to provide direct support for a high-impact customer mission.

    Responsibilities

    Title of Position: System Administrator Level 1

      

    Description of Position:

    • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

    • Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

    • Provides support for the escalation and communication of status to agency management and internal customers.

    • Provides support for the dispatched system and hardware problems and remain involved in the resolution process.

    • Provides in-depth experience in troubleshooting IT systems

    • Configures and manages UNIX and Windows operating systems and installs/loads OS software

    • Provides detailed analysis and feedback to management and internal customers for escalated tickets

    • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices

    • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems

    • Provides support for escalation and communication of status to management and internal customers

    • Optimizes system operations and resource utilization, and performs system capacity analysis

    • Provides support for implementation, troubleshooting, and maintenance of IT systems

    • Manages the daily activities of configuration and operation of IT systems

    • Provides assistance to users in accessing and using IT systems

    • This position requires shift work.

    Qualifications

    Clearance Requirement:

    • TS/SCI with Polygraph (CI no older than 5 years)
    • CCA will not be considered

    Education and Experience Required:

    • Five (5) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.

    • At least 5 years system administration experience including application administration.

    • Familiarity with installing, configuring, tuning, and troubleshooting common GOTS and COTS software.

    • At least five (5) years troubleshooting software installations and operations.

    • Fundamental understanding of computer networks and be able to identify, troubleshoot, and document network connectivity and performance issues.

    • At least five (5) years analyzing and correcting data flow issues within systems.

    • Experience in understanding network diagrams and schematics to troubleshoot dataflow and computer system related issues.

    • Willing to perform shift work

    Skills / Domain Knowledge:

    • Experience in contributing to the development of sections of engineering documentation such as Standard Operating Procedures
    • Working knowledge of enterprise dataflow and NiFi.

    ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.

       

    Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.

       

    Email Staffing@prosync.com for more specifics regarding the position.

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