Returning Candidate?

Subject Matter Expert (VS)

Subject Matter Expert (VS)

# of Openings 
Clearance Level 
TS/SCI with Polygraph
US-MD-Annapolis Junction

More information about this job


Seeking a Subject Matter Expert with experience with Help Desk.


Title of Position: Subject Matter Expert


Description of Position:

  • This position is intended to be a network person who can assist the KMI Help Desk in developing their overall capability and processes to support their customers. This is a small growing organization that is growing in importance. They need experience to help them guide their customers thorugh trouble shooting their own systems and helping them solve isses where they can. The Help Desk works closely with the Network Team to quickly resolve issues that cannot be resolved at the customer or Help Desk level.
  • The scope of this subtask includes the ability to work individually, as well as, with a team is critical for this position. T
  • he main responsibilities will center on Network Administration support for day-to-day operations; network and system monitoring; ability to install, configure, operate and troubleshoot routed and switched networks; implement and verify connections to remote sites in a WAN; configuring and managing various Type I Inline Network Encryptors; and configuration management of firewalls and switches. 


Education and Experience Required:

  • Must be able to obtain SYS2-PRIVAC
  • Have expreience with: - Network Monitoring Tools (VINES) - Spreadsheet/Database Software - Word processing Software
  • Degree in Engineering, Physical Sciences, Political Science, Business/Finance, or Mathematics. Associate's degree plus 18 years' experience, Bachelor's degree plus 16 years' experience, Master's degree plus 14 years' experience, or 20 years of exprience with no degree.

Clearance Requirement:

  • TS/SCI with Polygraph

ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.


Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.


Email for more specifics regarding the position.