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System Administrator Level 1 (SS)

System Administrator Level 1 (SS)

# of Openings 
Systems Administration
Clearance Level 
TS/SCI with Polygraph
US-MD-Annapolis Junction

More information about this job


Are you a Junior level System Administrator looking for a new job opportunity? Can you provide Tier 1 and 2 support? Do you enjoy identifying and resolving issues? Are you a people person? If so, apply to be our next System Administrator.


Title of Position: System Administrator


Description of Position:

  • Provide for 24x7 watch desk support. Responsibilities include troubleshooting system issues and providing support to end users.
  • Interface with customers on a daily basis to provide system support.
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Optimizes system operations and resources utilization, and performs system capacity analysis and planning.
  • Provides support for implementation, troubleshooting and maintenance of IT systems.
  • Manages the daily activities of configuration and operation of IT systems.
  • Provides assistance to users in accessing and using IT systems.


Education and Experience Required:

  • Five (5) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. 
  • Bachelor's degree in a technical discipline from an accredited college or university is required. 
  • Five (5) years of additional system administration experience may be substituted for a bachelor's degree.
  • ITAR coverage preferred

Clearance Requirement:

  • TS/SCI with Polygraph
  • CCA will not be considered

ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.


Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.


Email for more specifics regarding the position.