ProSync

  • VTC Field Support Specialist Level 1 (DH)

    ID
    2017-1937
    # of Openings
    9
    Category
    Other
    Clearance Level
    TS/SCI with Polygraph
    Location
    US-
    Posted
    8/20/2018
  • Overview

    Do you like troubleshooting, fixing, improving, and learning? Are you skilled at managing time and priorities? Do you have outstanding communication skills? If all these apply to you and you want to gain experience as a Hardware Technician, ProSync's VTC Field Support Specialist position is the right fit for you. 

    Responsibilities

    Title of Position: VTC Field Support Specialist

      

    Description of Position:

    • VTC System Administrator will perform technical duties related to administration and end-user support for VTC infrastructure, endpoint devices and video streaming
    • Installing, Configuring, tests, upgrades, Maintaining, Troubleshooting, and repairing video teleconferencing (VTC) system and VOIP systems.
    • Conducting quality assurance tests to identify system failures and to analyze, isolate, and correct operational faults on VTC and VOIP equipment infrastructure and software in the end user environment.

    Qualifications

    Education and Experience Required:

    • Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.  Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required. 

    • Five (5) years of additional SA experience may be substituted for a Bachelor’s degree. 

    • Shall possess knowledge of various VTC and VOIP hardware & software brand(s) of equipment (Polycom, Tandberg, Cisco, etc.) and related protocols (i.e., H.323, H.235, H.264, H.239, Duo Video, etc) and a working knowledge of routing equipment and their interfaces with VTC hardware and multi-layer secure network environments.

    Clearance Requirement:

    • TS/SCI with Polygraph

    ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.

       

    Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.

       

    Email Staffing@prosync.com for more specifics regarding the position.

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