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Telephony System Administrator Level 1 (DH)

Telephony System Administrator Level 1 (DH)

# of Openings 
Systems Administration
Clearance Level 
TS/SCI with Polygraph

More information about this job


Does your office look to you to be a mediator and resolve conflict? Do you love being in a position where you can interact with and be around others? Are you able to make well-informed decisions? If your answers are yes, we need you to apply to be our Telephony System Administrator. 


Title of Position: Telephony System Administrator 


Description of Position:

  • Conduct site surveys.

  • Assess and document current site network configuration and site-unique requirements.

  • Recommend specifications for hardware acquisitions.

  • Prepare engineering plans and site installation Technical Design Packages

  • Develop hardware installation schedules based upon set-up, integration, and test timelines.

  • Prepare drawings documenting as-built configurations at each site'

  • Prepare site installation and test reports.

  • Configure computers, communications devices, and peripheral equipment.

  • Train site personnel in proper use of hardware.

  • Prepare installation guides, field test procedures, and troubleshooting guides.

  • Provide overall system administration for an enterprise wide Cisco Unified Communications Manager and related systems.

  • Plan regular maintenance tasks including updates and upgrades.

  • Maintain current and accurate documentation of system configurations.

  • Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.

  • Administer and monitor voice systems for performance and SLA attainment.

  • Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.


Education and Experience Required:

  • Seven (7) years of experience as a Hardware Engineer analyzing complex hardware systems for IT solutions.

  • Bachelor’s degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional hardware engineering experience may be substituted for a Bachelor’s degree.


  • Preferred: DoD 8570 IAT Level 2 Certification

Clearance Requirement:

  • TS/SCI with Polygraph

ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.


Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.


Email for more specifics regarding the position.