ProSync

  • Telephony Field Support Specialist Level 1 (DH)

    ID
    2017-1929
    # of Openings
    6
    Category
    Telecommunication
    Clearance Level
    TS/SCI with Polygraph
    Location
    US-
    Posted
    8/20/2018
  • Overview

     If you like troubleshooting, fixing, improving, and learning and you want to gain experience as a Hardware Technician, ProSync's Telephony Field Support Specialist position is the right fit for you. 

    Responsibilities

    Title of Position: Telephony Field Support Specialist 

      

    Description of Position:

    • Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

    • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.

    • Troubleshooting and solving technical issues related to end user equipment hardware and software

    • Ensuring customer satisfaction is achieved

    Qualifications

    Education and Experience Required:

    • Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.
    • Experience with Comdial key systems, Nortel Meridian PBX systems,  and Lucent ISDN telephones
    • Preferred: DoD 8570 IAT Level 1 Certification

    Clearance Requirement:

    • TS/SCI with Polygraph

    ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.

       

    Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.

       

    Email Staffing@prosync.com for more specifics regarding the position.

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