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PCS Field Specialist Level 2 (DH)

PCS Field Specialist Level 2 (DH)

ID 
2017-1923
# of Openings 
2
Category 
Other
Clearance Level 
TS/SCI with Polygraph
Location 
US-
Posted 
1/11/2018

More information about this job

Overview

Love working with technology? Skilled at identifying problems and troubleshooting? Experienced in maintenance and technical support? Want to grow as a professional? Then apply to be our PC Field Support Technician. 

Responsibilities

Title of Position: PCS Field Specialist 

  

Description of Position:

  • Installing, operating, Maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
  • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
  • Troubleshooting and solving technical issues related to end user equipment hardware and software
  • Ensuring customer satisfaction is achieved.

Qualifications

Education and Experience Required:

  • Minimum education and experience level: High school/GED and a minimum of seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.

  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals

  • Well-versed in installing windows, software, applications, antivirus and patches

  • Demonstrated ability to read and understand technical manuals and schematics

  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

  • Able to manage time and priorities effectively

  • Able to work efficiently with minimal supervision

  • Proficient in working with end-users remotely

  • Demonstrated expertise in Microsoft Windows 7 and 10

  • Familiar with Active Directory security and policies

  • Excellent analytical and problem solving skills

  • Outstanding communication skills to relate with team members and support workers

  • Preferred: DoD 8570 IAT Level 1 Certification

Clearance Requirement:

  • TS/SCI with Polygraph

ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.

   

Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.

   

Email Staffing@prosync.com for more specifics regarding the position.