Returning Candidate?

NT/Unix Technician for Local Support Main Campus Team Level 2 (GB)

NT/Unix Technician for Local Support Main Campus Team Level 2 (GB)

ID 
2017-1812
# of Openings 
1
Category 
Network Engineering
Clearance Level 
TS/SCI with Polygraph
Location 
US-MD-Annapolis Junction
Posted 
11/2/2017

More information about this job

Overview

Seeking motivated multi-tasking candidate able to work with a team, has good customer service skills and good communication skills.

Responsibilities

Title of Position: NT/Unix Technician for Local Support Main Campus Team Level 2

  

Description of Position:

  • Provide remote system administration support, system maintenance, and operation of a Virtual Desktop Infrastructure utilizing Citrix, VM Ware, and Windows 7.
  • Utilize remote login capability to perform analysis on end user account and thick client desktop computers to determine suitability for migration into the virtual infrastructure.
  • Perform migration of end user account into virtual environment, perform operational check to verify proper operational performance, provide operational overview of virtual service to end user, troubleshoot any problems and ensure end user is left in full operational state.
  • Work with customers to resolve desktop problems and service requests such as software installations, remotely, using tools such as SMS, Remote Desktop Connection, Active Directory, etc.
  • Day shift, Monday thru Friday 7am-3pm

Qualifications

Education and Experience Required:

  • Candidate must meet contract level requirements for position. 
  • In addition, position requires a minimum of 2 years of experience with technical background supporting windows based desktop operating systems.
  • An operational understanding of windows 7 and remote login capability required. Strong interpersonal skills and customer service skills are a must have in this position.
  • Must have excellent communication skills with ability to communicate with end users over the phone.
  • Understanding of Virtual desktop technologies required
  • Must be an independent worker requiring a minimum of direct supervision to accomplish tasking
  • Use/Knowledge of the Remedy Ticketing system is a plus
  • Must have software installation and troubleshooting experience
  • Microsoft Exchange knowledge and troubleshooting required
  • Use/knowledge Microsoft Office Applications
  • Use/knowledge of Active Directory
  • Use/knowledge Network and Internet Applications and Protocols
  • Ability to handle fast paced high pressure environment required
  • Must be able to adapt to a dynamic work environment and accept change as a routine activity.
  • No DoD 8570 Certification Required

Clearance Requirement:

  • TS/SCI with Polygraph

ProSync's executive team creates and expands business opportunities, recruits talented and intelligent technology professionals, and fosters a company culture that empowers ProSync professionals to shape and mold the direction of their careers and the direction of ProSync.

   

Employees of ProSync Technology Group, LLC and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, sex, age, or marital status.

   

Email Staffing@prosync.com for more specifics regarding the position.